The process of getting matched with a therapist at the Pacific Anxiety Group starts here, with a few simple steps:
Answer a Few Questions About Yourself
We’ll ask a few questions about who you are seeking therapy for, whether you are using insurance or paying privately, and a few other quick questions to help ensure we have services to meet your needs.
Complete a short, online questionnaire or participate in a 15-minute phone consultation
This will help us learn more about you, your goals for therapy, and whether we are likely a good fit for your needs. Choose which format works better for you!
We’ll Match You with a Therapist
If we have services that fit your needs, we’ll match you with a therapist based on your goals and scheduling preferences. Information on current wait-times for therapy is listed below.*
Pacific Anxiety Group - Service Questionnaire
To get started, please answer a few questions to help us determine whether we offer services that may fit your needs:
Are you interested in our therapy or neuropsychological assessment services?
Are you looking for therapy services for yourself, a child or teen, or a couple?
How do you plan to pay for therapy services?
Our practice is currently in-network with Aetna insurance plans in California and Wellfleet insurance for Stanford students.
Great. We are in-network with most Aetna insurance plans in California and with Wellfleet insurance for Stanford students.
If you continue with our intake process, we will ask for your insurance information and will be happy to perform a courtesy verification of your benefits.
Thank you for letting us know you are interested in couples therapy and that you have Aetna or Wellfleet insurance.
Please note: Insurance does not typically cover traditional couples therapy, and you would therefore be responsible for the full session fee at the time of service. If you have questions, we recommend reaching out to Aetna or Wellfleet to verify your coverage details.
Since we are only in-network with Aetna insurance plans in California and Wellfleet insurance for Stanford students, services with our practice would be provided on a self-pay (out-of-network) basis, and you would be responsible for the full session fee at the time of service. Many insurance plans offer partial reimbursement for out-of-network therapy services, and we recommend checking with your plan for details.
Next Steps - Aetna and Wellfleet Insurance
To help us learn more about what you are looking for in therapy and to match you with an appropriate clinician, you may either complete a secure online questionnaire (3 - 5 minutes) or schedule a brief 15-minute phone consultation with a member of our team. Once completed, your responses will be reviewed by our referral team to help identify clinicians who may be a good fit.
If you choose the questionnaire, it will open in a new tab.
Next Steps - Self-Pay
To help us learn more about what you are looking for in therapy and to match you with an appropriate clinician, you may either complete a secure online questionnaire (3 - 5 minutes) or schedule a brief 15-minute phone consultation with a member of our team. Once completed, your responses will be reviewed by our referral team to help identify clinicians who may be a good fit.
If you choose the questionnaire, it will open in a new tab.
Questionnaire Opened
Our secure intake questionnaire should now be open in a new tab.
Please complete the questionnaire in that tab so our referral team can review your information and help identify clinicians who may be a good fit.
If you do not see the new tab, please click below:
Neuropsychological Assessment Services
Our comprehensive neuropsychological assessments are offered as customized packages based on your specific needs and the type of evaluation required. Package pricing varies depending on the complexity and scope of the assessment.
Please note: Neuropsychological assessments are not covered as in-network services with Aetna or many other insurance plans. You would be responsible for the full assessment fee at the time of service. Some insurance plans may provide out-of-network reimbursement, and we recommend contacting your insurance provider for details about your specific coverage.
To help us learn more about your assessment needs, you may schedule a brief 15-minute phone consultation with a member of our team.
Thank you for your interest in our group. If you have other questions, please see our FAQ or contact us for more information:
Schedule 15-Minute Phone Consultation (Aetna or Wellfleet Insurance)
Thank you for your interest in scheduling a free, 15-minute phone consultation with Pacific Anxiety Group. Please select a time below and answer a few additional questions to help us learn more about what you are looking for in therapy. If you have Aetna or Wellfleet insurance, please include your insurance information on the scheduling form and we will be happy to do a courtesy check of your benefits prior to the call. One of our clinic staff will contact you at the scheduled date and time.
Thank you for your interest in scheduling a free, 15-minute phone consultation with Pacific Anxiety Group. Please select a time below and answer a few additional questions to help us learn more about what you are looking for in therapy. One of our clinic assistants will contact you at the scheduled date and time using the number you provide.
Schedule Your 15-Minute Neuropsychological Testing Phone Consultation
Thank you for your interest in our Neuropsychological and Cognitive Testing services at Pacific Anxiety Group. Please select a time below and answer a few additional questions to help us learn more about your assessment needs. One of our clinic assistants will contact you at the scheduled date and time using the number you provide.
Do you reside in California?
We currently have availability for secure, video therapy for California residents. Are you interested in online therapy?
We currently have availability for daytime, in-person appointments in our Bay Area offices. Are you interested in daytime appointments at one of our Bay Area offices?
Unfortunately, we do not have availability for in-person treatment outside of normal business hours at this time. Are you open to video therapy or in-person options during regular business hours?
Due to state licensing laws, we are unable to provide therapy services to clients outside of California. To find a therapist in other states or international locations, you may find the following helpful:
Due to state licensing laws, we are unable to provide couples therapy services to clients outside of California. To find a therapist in other states or international locations, you may find the following helpful:
Thank you for providing that information. Unfortunately, we are not in-network for Aetna Medicare plans. This means you would be responsible for paying the full session fee, and treatment in our clinic is not reimbursable by Medicare.
Great. Can you please tell us if you have Aetna through a work or individual plan, or a Medicare plan?
Current Availability
Our adult psychotherapy clinics are currently open to new telehealth and in-person appointments during daytime hours (9am – 4pm). Appointments after 4pm are significantly limited and will likely involve a wait time of 2-3 months to start.
Our child and teen clinic has immediate openings for daytime telehealth appointments. Afterschool and in-person appointments will involve a wait time of 3+ months.
Our couples psychotherapy clinic is currently open to new telehealth and in-person referrals.
Our lower-fee clinic currently has availability for telehealth sessions for adult clients. Please reach out to us if you are interested in learning more about our lower fee services.
Our assessment clinic is open to referrals for individuals of all ages, and we are typically able to schedule these appointments with minimal wait times.
Please check this page regularly for updates on availability for new client appointments.
Finding a therapist who has the right expertise is one of the most important parts of a successful therapy experience. We have developed an intake process to help you learn more about our clinic and to see if our group is a good match for you.
The first step starts with our free, 15-minute phone consultation. Prior to the phone call, we’ll ask you to complete a brief questionnaire where you outline some of your treatment goals, preferences, and reasons for seeking therapy. If you have Aetna insurance and would like to use this insurance, we’ll also ask you to provide your insurance information.
At the time of your scheduled consultation appointment, we’ll reach out to you by phone, and we will review your goals for treatment and answer any questions you may have. Based on this call, we’ll let you know if our services appear to be a good match for you, and if not, we’ll do our best to provide you with referrals for other good therapists in the area.
If our clinic appears to be a good fit for you, a therapist from our group will reach out to you to schedule a first appointment. Information about current estimated wait times for therapy is updated regularly on our website.
Please note that we are not a crisis service. If you are looking for immediate care, please contact 911 or go to your nearest emergency room.
We are pleased to be in-network with Aetna Insurance plans within the state of California. We are out-of-network for all other insurance, and clients are responsible for paying the full session fee at the time of service. For more information, see our fees and insurance page.
You are welcome to reach out to us anytime. Answers to some commonly-asked questions can be found on our FAQ page. If you are interested in starting treatment in our clinic, please sign up for a 15-minute phone consultation with one of our clinic staff.
